Truelionkingsafaris ApS (henceforth:Truelionkingsafaris) offers a variety of bookable tours, experiences, tickets, adventures, and similar products (henceforth referred to as ‘Products’) through the website www.Truelionkingsafaris.Com (Henceforth referred to as the Booking Platform, Website, or Site) and through designated partner websites. All of the Products offered viaTruelionkingsafaris are sold on behalf of Suppliers, under the suppliers' responsibility. Truelionkingsafaris is not a party to the contract between you as a customer and the supplier of the Product and therefore has not responsibility or liability to you in respect of the terms of that contract whether directly or indirectly.
Acceptance of Terms and Conditions
Truelionkingsafaris reserves the right to at any point in time change the content, structure, functionalities of the Booking Platform, including suspending in full or partially the Website, or blocking access to visitors of the Website in partial or in full, without any reason, at any point in time, and with immediate effect.Truelionkingsafaris is the owner and proprietor of all information published onTruelionkingsafaris.com, including customer reviews, product, and supplier information. All such information may not be used or distributed by any parties, before such parties have receivedTruelionkingsafaris's written consent thereto.
General Terms of Business ofTruelionkingsafaris and Suppliers of Products
You should note thatTruelionkingsafaris does not warrant that the information published on this Website will be error free and in using this Website you acknowledge that the Product details and all other information, including but not limited to supplier information, tour prices, customer information, and other information published on the Website etc may be incorrect, include errors, inaccuracies, mistranslations, or typographical errors.
All information published onTruelionkingsafaris including but not limited to customer reviews, company reviews, supplier information, product information, blog articles and other types of information published onTruelionkingsafaris, is the sole ownership and propriety ofTruelionkingsafaris. All such information may not be used or distributed by any other parties, before such parties have receivedTruelionkingsafaris's prior written consent hereto.
All bookings are made with the supplier offering the Product in question, not withTruelionkingsafaris.Truelionkingsafaris only facilitates the making of the reservations with the suppliers of Products and sometimes the payment as well.Truelionkingsafaris is not a party to the contract between you as a customer and the supplier of the Product and therefore has not responsibility or liability to you in respect of the terms of that contract whether directly or indirectly.
As a condition to the use of this Booking Platform you hereby confirm and undertake toTruelionkingsafaris that:
- You are not a national of Cuba (a “Restricted National”) and acknowledge that use of this Website by or on behalf of a Restricted National is prohibited; and
- You hereby confirm and undertake toTruelionkingsafaris that if you are a national of Iran, Syria, Sudan, Myanmar (Burma), or North Korea (“Other Restricted Territory”) that your credit card is not issued through an “Other Restricted Territory” nor is your booking made while you are present in an “Other Restricted Territory”; and
- You confirm and undertake that you are of sufficient legal age to use this Website and to create binding legal obligations for any liability you may incur as a result of the use of this Website. You furthermore understand that you are financially responsible for all uses of this Website by you and those using your log-in information.
Upon requesting to make a booking of a Product with a supplier your credit card will be charged. However, if the supplier does not accept the booking within 48 hours the charged amount will be credited back to your account.
When making a booking,Truelionkingsafaris charges the full payment upfront for some Products and for other ProductsTruelionkingsafaris merely charges a deposit after which the remaining payment is required to be made to the supplier directly upon arrival, or toTruelionkingsafaris X days before the Product start date, the exact timing will vary per tour. For any payments made onTruelionkingsafaris.com, all such payments are made toTruelionkingsafaris.
With regards to all payments made onTruelionkingsafaris in connection with booking a Product, these payments are also covered by a financial travel guarantee made by the Danish Travel Fund, whichTruelionkingsafaris is a member of. However, any payments made directly to any supplier are not covered by any guarantee made by the Danish Travel Fund.
If you did not pay for the booked Product at all, or on time, or if your credit card is revoked, your claim to receive the Product is cancelled. Such instance shall be regarded as a cancellation and the tour cancellation policy shall apply.
After payment, the booker is responsible for showing up at the specified start date and time. In case the booker does not show up, this shall be regarded as a no-show, and full payment shall still be made to the supplier. Cancellation is not possible.
Links to other Websites
This Website may contain hyperlinks to websites operated by parties other thanTruelionkingsafaris. Such hyperlinks are provided for your reference only.Truelionkingsafaris does not control such websites and is not responsible for their contents. The inclusion of hyperlinks on this Website to such other websites does not imply any endorsement of the material on such websites or any association with their operators.
Links to this Website
You are granted a limited, nonexclusive right to create a "hypertext" link to the home page of this Website provided that such link does not portrayTruelionkingsafaris or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. You may not use, frame, or utilize framing techniques to enclose anyTruelionkingsafaris trademark, logo or trade name or other proprietary information including the images found at the Website, the content of any text or the layout/design of any page or any form contained on a page without the express written consent ofTruelionkingsafaris.
Data Collection and Usage
When visiting the Website,Truelionkingsafaris collects certain data (e.g. IP address, browser type) for statistical purposes. Such data including data that you transfer to use e.g. when making booking queries or communicating with suppliers or other data transfers to us, may be used for the purpose of improving this Website, for contract settlement, presentations, design, analysis, marketing and consulting purposes.
If you have accepted to receive our newsletter, or other updates byTruelionkingsafaris we reserve the right to send you regular updates about Products, offers, news and other pieces of information.
All information published onTruelionkingsafaris, irrespective of whether such information has been received by customers or suppliers ofTruelionkingsafaris, including but not limited to customer reviews, company reviews, supplier information, product information, blog articles and other types of information published onTruelionkingsafaris, is the sole ownership and propriety ofTruelionkingsafaris. All such information may not be used or distributed by any other parties, before such parties have receivedTruelionkingsafaris's prior written consent hereto. Failure to adhere to this requirement is a criminal offence, punishable by law.
Registration and cookies
When you register an account all information submitted through such account including but not limited to full name, profile picture, date of birth, credit card data etc will be stored at our side. Please note, however, that should you apply your credit card information such data will not be stored by our side but at the credit payment gateway provider whichTruelionkingsafaris has chosen to process secure payments of Products and other services.Truelionkingsafaris explicitly excludes any liability caused by such chosen payment gateway provider in storing your credit card information.
When creating an account you are givingTruelionkingsafaris permission for online communication including allowing us to send our email newsletter or other electronic newsletters. You can at any time unsubscribe from such newsletters.
Sharing information with third parties
When you conclude a purchase of a Product or other service offered on the Booking Platform, some or all of the data you have provided toTruelionkingsafaris will be transmitted to the owner of such Product allowing such owner to ensure a proper execution of the booked Product.
Whenever required by authorities or legal bodiesTruelionkingsafaris will also pass on requested information by such legal authorities.
Truelionkingsafaris hereby reserves the right to transmit such data to third parties, authorities etc.
Please see our Data Policy.
WhileTruelionkingsafaris makes all reasonable efforts to ensure that the Products listed are of reasonable standard the listing of any supplier and Products on the Website is not and should not be taken as a recommendation fromTruelionkingsafaris or a representation that the Product or supplier of such Product will be suitable for the user’s purpose.Truelionkingsafaris shall in no way be liable to you in the event that a supplier or Product is not suitable for your purpose.
WhileTruelionkingsafaris’s terms requires that each and every supplier and their respective Products display prices at the Booking Platform which are inclusive of all value added tax, other taxes, or other expenses, it is ultimately the responsibility of the supplier and notTruelionkingsafaris. By using this Website you therefore acknowledges thatTruelionkingsafaris shall have no liability to you in respect of any attempt by a supplier to levy additional value added taxes or other taxes, or expenses in addition to the already paid amount atTruelionkingsafaris. The sole recourse in such regard shall thus be against the supplier and notTruelionkingsafaris.
NEITHERTruelionkingsafaris NOR ANY OF ITS DIRECTORS, EMPLOYEES, AFFILIATES OR OTHER REPRESENTATIVES WILL BE LIABLE FOR LOSS OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY INFORMAION, PRODUCTS, SERVICES AND/OR THE MATERIALS OFFERED THROUGH THIS WEBSITE, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, INCOME, PROFIT, OR OPPORTUNITY, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES, OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGES, EVEN IFTruelionkingsafaris HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, OR SUCH LOSS OR DAMAGES WERE REASONABLY FORSEEABLE.
Use of this Website and Booking Platform is exclusively under Arbitration law in Truelionkingsafaris.
On behalf of Truelionkingsafaris